Shipping policy
Shipping Policy
Order Processing Time
Once your payment is confirmed, your order will be processed within 1–3 business days.
During this time, we carefully check your order, prepare your items, and arrange shipment.
Estimated Delivery Time
Delivery times may vary depending on your location:
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United Kingdom: 5–10 business days
Please note that delivery times may be affected by external factors such as customs procedures, public holidays, or periods of high demand.
Tracking Information
Once your order has been shipped, you will receive an international tracking number via email so you can follow your delivery progress.
Shipping Fees and Taxes
We offer free shipping on eligible products and destinations.
Any additional charges, such as import duties or local taxes, are the responsibility of the customer.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Lost or Delayed Orders
If your order has not arrived within the maximum estimated delivery period of 45 business days, you may contact our support team to request a resolution, including a possible refund or replacement shipment.
Questions About Shipping
If you have any questions regarding your order, please contact us at: